Peter Garvey's page

Dear sirs; I have received by mail a notice that my dragon magazine subscription has expired and I need to renew it. Yet I have renewed both my Dragon and Dungeon magazines on-line,it says I have 12 subscriptions remaining. I placed the order on January 13 2006 and the order number is 608892. Please can make sure that you have my subscriptions up to date,as I would hate to miss a month of what I find to be a great magazine.

Thank you for you help in this matter.

Yours Truly

Peter Garvey

I am thinking this is some kind of glich but since I sent this in an e-mail to customer service I decided to post it here to cover my bases.

I have been trying to renew my subscriptions on-line and right after I click on the billing payment it keeps saying there was a problem in receiving you order.I have sent an e-mail to customer service and yet no response.I know it is the holidays but I would hope you can fix the problem soon or I could get a response. Just in case the renewal is only for 12 months at 1 copy each of Dungeon magazine and Dragon magazine in case the computer glich says different.

It seems you have fixed the problem with the web site so I have renewed my subscription,but I am still very disappointed that I have not recieved and sort of reply to the problem or the e-mail I had sent to customer service.