Nate Swanson's page

Nate Swanson wrote:

Nate Swanson wrote:

Sharaya wrote:

Hi Nate,

Thanks for the update. I've got the subscription synced up for you now. You should get an email confirming the updated order information.

Yes, this is just starting with Skull and Shackles Character Add-On Deck and moving forward from there. Subscriptions can only receive the item they are start with and items move forward. Older releases do not count as subscription items. Please note that all of our subscriptions are ongoing once they are started. If you do not want future releases after Skulls and Shackles ends, you would need to cancel the subscription after the last item you are interested in ships.

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

Hello again,

I noticed that on the invoice of the subscription, I got billed for one of the promo cards. In other words, I had 3 charges - one for the character add-on deck, one for the 2nd adventure deck, and one for the promo cards. This doesn't seem right. Could this be looked into? Thanks.

Hello,

I still haven't heard back about the extra charge on the invoice. Could I get an update? Thank you.

Hello,

I am again asking for some correspondence regarding the charges received from my subscription. Being billed for a promo card doesn't look correct. Thank you.

Hello,

Nate Swanson wrote:

Sharaya wrote:

Hi Nate,

Thanks for the update. I've got the subscription synced up for you now. You should get an email confirming the updated order information.

Yes, this is just starting with Skull and Shackles Character Add-On Deck and moving forward from there. Subscriptions can only receive the item they are start with and items move forward. Older releases do not count as subscription items. Please note that all of our subscriptions are ongoing once they are started. If you do not want future releases after Skulls and Shackles ends, you would need to cancel the subscription after the last item you are interested in ships.

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

Hello again,

I noticed that on the invoice of the subscription, I got billed for one of the promo cards. In other words, I had 3 charges - one for the character add-on deck, one for the 2nd adventure deck, and one for the promo cards. This doesn't seem right. Could this be looked into? Thanks.

Hello,

I still haven't heard back about the extra charge on the invoice. Could I get an update? Thank you.

Hello,

Sharaya wrote:

Hi Nate,

Thanks for the update. I've got the subscription synced up for you now. You should get an email confirming the updated order information.

Yes, this is just starting with Skull and Shackles Character Add-On Deck and moving forward from there. Subscriptions can only receive the item they are start with and items move forward. Older releases do not count as subscription items. Please note that all of our subscriptions are ongoing once they are started. If you do not want future releases after Skulls and Shackles ends, you would need to cancel the subscription after the last item you are interested in ships.

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

Hello again,

I noticed that on the invoice of the subscription, I got billed for one of the promo cards. In other words, I had 3 charges - one for the character add-on deck, one for the 2nd adventure deck, and one for the promo cards. This doesn't seem right. Could this be looked into? Thanks.

Hello,

Hi Nate,

Thanks for the update. I've got the subscription synced up for you now. You should get an email confirming the updated order information.

Yes, this is just starting with Skull and Shackles Character Add-On Deck and moving forward from there. Subscriptions can only receive the item they are start with and items move forward. Older releases do not count as subscription items. Please note that all of our subscriptions are ongoing once they are started. If you do not want future releases after Skulls and Shackles ends, you would need to cancel the subscription after the last item you are interested in ships.

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

Hello again,

Hi,
I went ahead and made the subscription:
3300189

...and I just want to confirm that this is only for the Skulls and Shackles series? I'm not trying to get anything from Rise of the Runelords.