Hi,
Please can you cancel my comics subscription.
Many thanks,
Mike
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Hi, The above order was despatched on or about 30th November 2014 and finally arrived today. Unfortunately its contents have been damaged beyond repair. I have sent photos to customer.service@paizo.com Regards,
Hi, Seeing as I still don't have the option to do this myself, please can you move the above order into my sidecart so that it ships with my next subscription order? Many thanks. Mike
Hi, I have just returned home from vacation to discover that my recent order from you has incurred customs charges, despite its contents not actually being liable for them. Upon investigation this is due to your customs declaration incorrectly listing the contents of the package as "merchandise" instead of "books", despite your earlier communication to the contrary. I have forwarded further details and supporting documentation to customer.service@paizo.com for your attention. Kind regards,
Hello, It's that time of the month again. For the third month in a row I still don't have the option to place orders into my sidecart. I can select between three different flavours of shipping and handling but my sidecart is essentially off the menu :( Please can someone move Order 3192449 accordingly? Also, there's still no Print/PDF bundle available for Gygax magazine issue #4. Could the relevant Paizo goblin give the TSR dragons a prod in this regard? And am I correct in thinking the PDF will be retroactively added to my purchase when available? Thanks in anticipation, Mike
Hello again, Like a number of other people, I too have received notification that my payment method for the above order has been (incorrectly) declined, again. Thanks,
Hi there, Just placed the above order. I was hoping to put this item in my sidecart so that it will ship with my next subscription but I was never given the option. Any chance you can change the order at your end? This is the second order I've placed with you since you "upgraded" the shopping cart and I've had the same problem on both occasions. Is this a problem with the cart or am I missing something? Many thanks,
Hi, I'm having trouble with orders #3154368 and #3024769. There is apparently an issue with the payment method for #3154368, although this has worked perfectly ok in the past (specifically order #3024754) and worked fine for order #3024769. I've tried various combinations of retrying the payment method and adding it anew without success. Also, I was hoping to add the two orders together so that they ship at the same time but all the old options for doing this seem to have disappeared since I last placed an order with you. Please can you assist? Many thanks,
Hi there, The above order is still pending. Please can you check its status for me? Many thanks,
Hi there, Further to Justin's instructions in this thread: Help with Pact Magic 2 pdf / hardcopy bundle, I've added the Gygax issue #2 print/PDF bundle to my shopping cart. Ideally, I'd like to add the hard copy to the items in my sidecart so that they're all part of the same order. Hopefully that's still possible now that you've started the spawning process? Regards,
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