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Marc-André Benoit's page

Organized Play Member. 7 posts. No reviews. No lists. No wishlists. 1 Organized Play character.


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Core rulebook binding problem

I still haven't received an answer to my emails. Do you have everything needed for my replacement CRB?
Core rulebook binding problem

I've sent photos and a proof of purchase.
Core rulebook binding problem
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Thank you! I have replied to your email. Thank you very much. You have an awesome customer service.
Core rulebook binding problem

Thank you! It would be Universal Distribution in Montreal.
Core rulebook binding problem
1 person marked this as a favorite.

My LGS is willing to exchange it to me but says the distributor here in Quebec, Canada, is not aware of a replacement program. Have you already informed the distributors yet?
Core rulebook binding problem

I already sent an email too.
Core rulebook binding problem

Hello,

I just bought a Core rulebook at my local gaming store 2 days ago. It wasn't in wrap anymore. The binding was unglued from the cover when I opened it first time. I didn't see this when I bought it  How do I get a replacement book please.

Thank you very much. 

Marc-André