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I have a bone to pick with you. When the Pathfinder Chronicles Gazeteer was supposed to be shipped (and wasn't), I had already been charged shipping for the item. I was promised that the item would be shipped with the next shipment with no shipping cost. I see that it is listed as being shipped with this order, and I'm being charged shipping a second time for the same item. This is NOT acceptable. Note the message from your customer service department last month. Quote:
Greetings, I recently received my package for order 935649. Inside was Pathfinder #9, but nothing else. According to my order history, it was shipped with Pathfinder Chronicles Gazeteer, but that item was not in the package. Was the Gazeteer shipped separately? If not, I would like it shipped as soon as possible. Regards, Thomas Grable |
