| ICTech |
| 4 people marked this as a favorite. |
Hello,
I've just started using your site due to the Humble Bundle deal that was done. Excellent deal, excluding the fact that you charge over DOUBLE what you originally paid to get a product shipped out (That's just out and out daylight robbery) that's not what I'm here to talk about though.
Your website is, in the nicest possible way, really bad. The flow of it is just ridiculous, inconsistent menus and inconsistent styles. Horrible styling. Trying to find my way around the site was difficult to start. My Account, My Downloads. Why am I "Personalizing" a PDF that has no personalized info in it ? You knew this deal would be popular, why are you not using proper server scaling? Third parties will do this for you, Amazon comes to mind. If you are hosting it yourselves, throw some more servers in the LoadBalancer (if you're using one) there really isn't any excuse for server loads these days when you can easily load test your servers with various tools, and have them dynamically spin more servers up when traffic starts increasing.
Why do you scroll me down, with the "Personalizing" or whatever it's doing as the top of my page? It's horrible, don't unnecessarily move the Users scroll around.
Message Boards. Section them out, don't make me scroll the entire page to look at different method boards. Top menu could scroll with the page. Use some JavaScript. Everything is a full post back, it's horrible.
You offer so many good products, but are massively let down by a poor, dated, tatty looking site.