I know this is an old ass forum, but I'm hoping some customer support heroes check it out, because this is the forum I found when I was wondering about the same thing. I just went back and fixed my problem, but like StarMartyr I see 3 pending requests even though only the last 1 gave me the Pathfinder 2e pdf. I don't know if anything actually has to be done to remove the extra transactions, but if a reversal request is necessary, I would like one as soon as conveniently possible.