ElSnuggles's page

Finally managed my first, second, and 3rd download last night /sigh

As long as you guys are having this problem, can you at least increase the auto-logout timer for accounts?

It is very annoying to have to relog-in every time I want to make an attempt, particularly since one of your suggestions is to give the DRM a few minutes rather than 10 seconds to personalize.

I've been unable to download my PDFs for at least three days now.

I've tried in both Chrome and Firefox and I have tried from two different computers and networks, one running Windows 10 and the other running Windows 7. I've never had problems on either machine or network before.

I am unable to find any outage notifications, and I do not get any error messages. What the heck is going on?

(Yes, I have cleared my cache and restarted my browser in both Firefox and Chrome.)

I too am having the same problem that everyone else is reported. Tried waiting several minutes, but the website logs me out. Returning later has the same problem.

Thanks!