I have found that after not being able to get past personalizing for the past couple of days, I can now get downloads to work. However it isn't very intuitive.
If I use Internet Explorer, it just sits at personalizing and doesn't progress.
Using Chrome, clicking on the link will redirect to the remote3 link, but times out. BUT, if I copy the link that times out in Chrome and paste it into the address bar in Internet Explorer, it will eventually give me the option to download the file.
It is slow, and somewhat cumbersome, but it seems to be working for the moment at least.
