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yeah. never mind that my first order of dungeon issues #118-121 took forever to get here, and when they got here, dungeon #118 didn't have the greyhawk poster map in the sealed polybag. never mind that neither of my e-mails to customer service (and i use the term loosely here) were answered within the last two weeks. when i decide that yeah, i really want to have that poster map, and reorder dungeon #118, my order has been 'pending' for about a week now. what the f? what are you people doing over there?