Charles Borrall's page

Sharaya wrote:

Hi Charles,

Just to check, did you check inside the Deck Box itself? Please let me know if they are in there or not.

Thanks!
Sharaya

Unfortunately, I did check inside the deck box as well. Not there. But I did get the Make-Good pack, which was very cool, thanks!

Thank you again. Have a great day!

Hi Charles,

Just to check, did you check inside the Deck Box itself? Please let me know if they are in there or not.

Thanks!
Sharaya

Unfortunately, I did check inside the deck box as well. Not there. But I did get the Make-Good pack, which was very cool, thanks!

I just received my Adventure Deck Six shipment, but the promo cards were not in the box. I did receive the adventure deck itself, and the "make-good" pack. What do I need to do to get my promo cards?

Okay, so now my shipment is just listing as pending. I saw nothing authorizing payment, and my account is just sitting. What do I need to do to get this actually shipped? I have to admit, I'm getting a bit frustrated, as this is the fourth delay to this stuff I've had. I know you guys are understaffed and working hard, so please let me know what it is that I need to do to get the payment cleared and this stuff shipped.

I would like to make sure this order is shipped with my September subscription if it is available to do so. I do not want to hold up the September subscription for it, though. Thanks so much for all you guys do!

I'm sorry, I'm easily confused. My order for the class decks still shows pending and now the add-on deck and all the promo cards are in my sidecart. When/how do I get these items to ship? I'd obviously like to have them come to me as soon as there's product in the warehouse to support it, and I'm worried they'll all be holding up on my next subscription shipment...Thanks in advance for all your hard work and patience!

Hey, I was charged for this order back on the 4th of August, and with the recent hiccups in shipping and ordering, I'd like very much to make sure I haven't paid for something I'm going to actually have shipped. Or be charged again when it does ship. Thank you for your time and all the hard work you guys do!

Sharaya, I got the email, and you guys rock. Sorry I put this in the wrong place. First time posting.

I was wondering: I purchased the PACG class decks online here. I'm a subscriber for PACG, and noticed two things. First, my order still says pending since yesterday, and I'm not sure if that was normal or not. Second, I didn't receive my subscription discount, which I thought was supposed to happen. Do I need to do anything to get that discount, and when should I normally expect a pending order to complete and ship? Thanks so much for all the hard work you all do feeding my PACG addiction!