I made this order 10 days ago and it has been marked as pending since.
I was hoping to have these before Christmas. I see that there are is one item that is backordered that is holding up the processing. A quick look through the site states the following from the CTO.
"Backorder items are not currently available in our warehouse, but our suppliers indicate that they will again be available sometime in the future. We usually don't know when backorder items will be restocked. Some items can be on backorder for just a few days; others for many months. Keep in mind that we don't charge your credit card until your item ships, so there's no risk involved in placing a backorder. If you order backorder items along with other items, the backordered items will ship separately."
So... This contradicts what is happening. How do we resolve this issue?
Thank you
