| Blaustuhl |
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I apologize for the poor user experience. We know the checkout system in general needs a lot of work both on the backend and from a user experience. Please know that we appreciate your feedback and are have shopping cart and checkout on our roadmap for significant improvements.
In regards to the specific issue you are having, this is something we're looking into from a code perspective more immediately, but we are a little light on staffing in the next week due to GenCon. In the meantime, if you are willing to contact Customer Service, they can help you out on the correct book selection in the interim.
I’ve been having the same issue and have sent two emails to customer service but have yet to receive a response. My current work schedule doesn’t allow me to call during your work hours. I suppose I could also go the Amazon route, but I would really rather go directly through your company.
How backed up are your email responses? Should I just go with Amazon instead?