Bionesta's page

I payed an extra $14.00 dollars for priority shipping and was guaranteed that my order would be delivered within 5 business days. However, now I am being told that it will take 11 days, so I would greatly appreciate it if you could refund me the fee for priority shipping.
I have made numerous attempts to reach you through email and have been completely ignored so at this point I am a little irritated and would hope this post is not ignored.
Thank you, John Cuda

Because of how long it has taken your company to even confirm my order I have now hanged my mind about the products and would greatly appreciate it if my order could be canceled I tried numerous time to reach your customer service department over the phone with no success. So hopefully this will get some attention
Thank you and merry Christmas