| Atomzblair |
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Order 31344380.
I ordered the Humble Bundle for $30 on July 22nd, and I received all my digital products, but no indication of how much longer physical orders for the 2e Core Rulebook are taking because of the pandemic.
I did see a notice for other Humble Bundle purchasers, whom purchased after I did, that their product would not be sent out until November.
I would just like to know if this for anybody who ordered the Humble Bundle, or if it is because of time period I ordered it in.
I submitted a customer service ticket, with little to no response beyond "Check this post everyday and see if the day your email was sent came up".
I have faithfully checked everyday, and yet in a very bad case of customer service, the emails are backed up to June. Unless there is 1 person in the Customer Service Department, they work on a Volunteer basis, or for the government, IMHO this would be inexcusable in any other business.
I apologize if this post has already been made and I am being repetitive, but I don't want to just check on my order everyday and hope for the best anymore.
A simple "The order will take from # to # days/weeks/months to be shipped" will suffice.