Andrew Roy 618's page

Thank you for the quick turn around.

I created an order several weeks ago which included the new Hardcover Curse of the Crimson Throne. I placed the order in time to receive the free PDF of the product. I put this order in my Sidecar.

This week I decided to not wait and just ship the sidecard material by itself. I used the button to do that which created order 4097833.

But that order does not provide me the free PDF. I assume because the Sidecar move operation looks like a new order.

Is there some process by which I can get back the free PDF which I lost by moving the Sidecar order?

Thank you.

Chris Lambertz wrote:

We just pushed the fix for order checkout. …

Testing again this morning and I see that the banner message on the shopping cart screen is now gone but the checkout is still broken.

Simple steps to reproduce:
1. View Cart
2. Click the Proceed to Checkout button at the bottom of the cart list. This redirects you to a page to authenticate.
3. Enter password on auth screen and click the Sign In button

After this I expect the checkout screen to appear and instead I am redirected to the home page of the site.

Sometimes it asks for the password a second time and then redirects back to the home page.

Similar experience to this with my Shopping Cart at about 4:15pm Eastern time on 6/20.

I have successfully purchased products from the website in the past.

This week, I purchased the Pathfinder Adventure Path Ongoing Subscription.

Since that time, I can no longer add old content to the Shopping Cart. The 'Add Print Edition:' and 'Add PDF Edition' are no longer links - they are unclickable text.

As an example, all of the Curse of the Crimson Throne modules now do not seem to have a way to be added to my cart. However, the Pathfinder: Curse of the Crimson Throne Player's Guide (OGL) still has working 'Add Print Edition' and 'Add PDF' links.

There is an active 'Subscribed' link under the otherwise inactive 'Add...' text. However, that link takes me to the My Subscriptions page which does not seem to have any way to add older content.

I have tried this in both Chrome and IE, it acts the same in both.

I have looked through the Subscription FAQ and not found anything that seems relevant.

For reference, I also purchased the Pathfinder Campaign Setting Ongoing Subscription and now legacy Pathfinder Chronicles products do not work. Further, I purchased Pathfinder Modules Ongoing Subscriptions and now legacy Pathfinder Modules are also inaccessible.

Help would be appreciated.