Customer Service Dire Care Bear Manager
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Folks the tech team has just rolled out a big chunk of new software for the website and our customer service/order processing tools. You can read all about it in the website feedback forum: here.
Thank you in advance for your patience while we roll this out. There are still some things that might need a bit more fixing and things that might have jiggled loose in the process. If you need assistance with something, please let us know so we can get you fixed up and so we can let the tech team know if there is a bug that needs squashing.
Thanks,
Sara Marie
ps This thread is locked. If you have an individual issue you can start a customer service thread, email us or call us for assistance with your unique order/issue.