Customer Service Dire Care Bear Manager
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If you haven't already heard, the midwestern states/provinces of both the US and Canada are experiencing a very snowy cold snap.
While our office here in Redmond is not having any weather issues, packages with transit routes through the affected areas may take longer than usual or estimated to arrive. This may affect your order even if you do not live in the Midwest if your package was headed through this area while in transit.
Additionally, our distributor's Midwest branch is closed which means some items which we order from them may take longer to arrive here in Redmond.
Thanks,
Sara Marie