Order #1121584


Customer Service


This has been 'pending' for a couple weeks now. When is it going to ship? What's the delay?


One of the items in your order lists as Usually ships from our warehouse in 8 to 17 business days. Your order was placed 1/17/09 and today is the 13th business day so your order should ship within the next few days.


Alison McKenzie wrote:
One of the items in your order lists as Usually ships from our warehouse in 8 to 17 business days. Your order was placed 1/17/09 and today is the 13th business day so your order should ship within the next few days.

I have checked each item. Most of them say "Usually ships in 5 to 11 business days." I didn't see any that say 8 to 17.

Also, by your count, Saturday is not a "business day." Is this correct?

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