| Captain Morgan |
There's a pretty specific technique to cracking open a hardcover this size that supposedly helps keep the binding in good shape. I found it on the PF2 reddit before my copy arrived and subsequently haven't had issues, but my friend's copy seems to have some.
That answer might not be very helpful now though. I hate to be the bearer of bad news.
| John Lynch 106 |
I would reach out to customer service and report it to them. They may or may not provide assistance. However the more people who report issues to the more likely they are to make an effort to resolve the problem on a wider scale.
IMO this is a problem inherent in having such a large book and is why I would have honestly preferred a smaller book. As much as I love the fact it's a very low cost to get the necessary GM material (in fact, it doesn't really cost you anything as it's bundled for free with the player content), it does come at the cost that the CRB is effectively unusable for me as a physical book.
I think I went through 3 CRBs for PF1e. Admittedly my third CRB is in perfect condition, although only because I put it on my bookshelf and have barely touched it since.
| Vlorax |
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Mine has been fine so far, haven't noticed any issues.
sigh, as I thought. Softcover would’ve been fine, paizo. I probably won’t bother with customer service because I bought the Starfinder CRB from the website and I still don’t have a good spine on my book. This was why I went to Barnes and Noble and wound up getting boned anyway.
Why would Barnes and Noble change anything about the book? They aren't binding their own versions.
| thecursor |
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Why would Barnes and Noble change anything about the book? They aren't binding their own versions.
They don't, I just noticed with Starfinder that the ones I got early from Paizo were janky, while the ones that came off the shelf at Barnes and Noble were not. I assume BaN just have tighter quality control
| John Lynch 106 |
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John Lynch 106 wrote:...I literally just got it. I've opened it exactly twice.The Gleeful Grognard wrote:My three are all good atm. I did follow book care procedures though.Are you suggesting the OP is at fault for not following proper book care procedure?
That is definitely grounds for a replacement. Even my PF1e CRB survived being opened twice.
| Steve Geddes |
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Vlorax wrote:Why would Barnes and Noble change anything about the book? They aren't binding their own versions.They don't, I just noticed with Starfinder that the ones I got early from Paizo were janky, while the ones that came off the shelf at Barnes and Noble were not. I assume BaN just have tighter quality control
That assumption was slightly off. The first printing of the Starfinder CRB had a high rate of defective covers, irrespective of where it was bought. Paizo (and presumably their printer) organised a replacement scheme for that through all the various distribution networks.
They’ll do the same if the PF2 book has similar issues, so it’s definitely worth reporting it to CS (I ended up going through three or four SF CRBs that were all defective and all replaced free of charge). If you do decide to go that route, the first step is to return it to the retailer - they can exchange your book for a proper copy and then pass it up the distribution chain. If they are unwilling to do so (sometimes retailers don’t understand the process and don’t want to risk losing out) then the next step is to take a few photos and email paizo’s Customer service team explaining what’s wrong with the book and outlining where it was bought and that the retailer refused to exchange it.
Fwiw, my PF2 book is fine. It doesn’t have the systemic issue that plagued the first printings if the Starfinder book (where the cloth binding was inadvertently glued to the hardcover spine, rather than allowing a gap when the book was opened). It’s also survived a cover-to-cover browse and a back-and-forth-flipping that comes from building a PC.
If it’s breaking from just a couple of reads, there’s definitely something wrong (all print runs have a percentage of defective books and Paizo will replace it for you - no sense putting up with a broken product when you can get it fixed for nothing).
Vic Wertz
Chief Technical Officer
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Yes—in the first print run of the Starfinder Core Rulebook, many copies unfortunately had a faulty binding. Please see this blog for information on determining whether that's the problem you're having with yours, and if so, how you can get it replaced.
The Pathfinder 2E Core Rulebook does not have such a problem as a matter of course, but there's always some margin of error in manufacturing. Just let our Customer Service department know about it, and we'll help you get fixed up.
| The Gleeful Grognard |
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The Gleeful Grognard wrote:My three are all good atm. I did follow book care procedures though.Are you suggesting the OP is at fault for not following proper book care procedure?
No? don't put words in my mouth.
I am saying that I haven't had issues so far, but clarifying that I have taken precautions to make sure that the spine's binding doesn't suffer.
The OP asked if others were having this issue, in my case I am not. The wider the sampling of data the easier it is to tell if the issue is wider spread or not (such as with the starfinder book at launch).
Again, please, do not try and suggest I am making accusations.
| Captain Morgan |
The Gleeful Grognard wrote:My three are all good atm. I did follow book care procedures though.Are you suggesting the OP is at fault for not following proper book care procedure?
I think that's not a very charitable take on what Gleeful was saying, and if it was Gleeful was saying, then it isn't a very charitable thing to say.
As I mentioned, there are some pretty specific ways you can evidently crack open a book for the first time and those seem to make a big difference in how the binding creases and holds up. I only happened to come across it though luck. But it did seem worth doing and I haven't had any problems.
You're also correct that this seems to be a danger of having a giant book, and perhaps an unavoidable one. I don't think one could reasonably expect most folks to stumble across these arcane techniques either. So I don't really think the OP is to blame. I'm not sure Paizo is either. I dunno, maybe they could have posted a link for "how to care for your giant time" in the product description or confirmation emails or something.
Grim Ranger
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My book arrived slightly warped, but that seems to have gone away since I store it flat with a few heavy books on top of it. But I haven't had any binding issues, and I've opened the book many times, and taken it places in a pack with probably not-so-gentle handling.
If you take your book to B&N and show them the damage, they might exchange it for a new copy; that's probably the fastest way to get a replacement (assuming they have more in stock).
| John Lynch 106 |
I think that's not a very charitable take on what Gleeful was saying, and if it was Gleeful was saying, then it isn't a very charitable thing to say.
Agreed on the latter part which is why I didn't accuse Gleeful of saying it, but simply asked them to clarify if they were (i have seen that stance adopted elsewhere). I am also not drawing any conclusions by Gleeful's lack of response. There's lots of threads and they should in no way feel compelled to respond to me :)
I don't really think the OP is to blame. I'm not sure Paizo is either.
The only "blame" is in Paizo deciding to publish a 600 page book. I think we can all understand why they did that (splitting the CRB into two books would have effectively doubled the cost for players. There is no room for them to shoulder the cost incurred by producing two books because they already mark down the price for the CRB so substantially).
For what it's worth my Starfinder CRB hasn't been destroyed (and I did fail to follow proper book care procedure). Although to be honest I barely reference the thing and got it so I could pass it to players mid game if they needed to reference something and then proceeded to leave it at home in the bookshelf for 99% of Starfinder games I ran.