Error registering PFS ID#


Customer Service


I gained a PFS # a while back but have recently realized I had not correctly registered the account. I do not have the registration code that goes with my number (#9250). In searching to see if there was any way around this I have accidentally registered a new account but the 'back' function was not able to undo this, nor does there seem to be a means within my account to cancel my wrongly registered PFS number.

Please can you advise me how to rectify the problem and assign the correct PFS # to my account.

Many thanks.

Paizo Employee Customer Service Representative

Hello tulas,

Thanks for letting us know about this! I've removed the new number from your account, and I'll be sending you an email shortly with the confirmation code for your original number. Once you've confirmed that, it should show up on your account and be your default number.

Just let me know if there are any issues with this, and I'll be glad to help out. Otherwise, don't hesitate to ask if there are any further questions or concerns that you may have.

Thanks, and have a wonderful weekend!
Katina

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