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THe subject says it all. If you have problems, most of can not some it, they customer.support@goblinworks.com should be able or find out a solution.
I am not upset you ask. I am concerned that you could get an answer earlier by email ing the team before the work day ends.
Post here and one of use will advise you contact customer.support@goblinworks.com or customer.support@paizo.com
Please fee to bump by repeating above text.