Order # 1979341


Customer Service


I just received my package, but when I opened it my Gamemastery flip map: mountain pass was not included. Instead I had received the urban tavern flip map.

Paizo Employee Software Test Engineer

Mortagon wrote:
I just received my package, but when I opened it my Gamemastery flip map: mountain pass was not included. Instead I had received the urban tavern flip map.

Sorry about that! I've set up a replacement copy of the Mountain Pass to be shipped to you with your next subscription shipment. Since we accidentally sent you the Flip Mat Urban Tavern, feel free to keep it and put it to good use. Think of it as our way of saying thank you while we get you the right flip mat. You should be able to verify your sidecart copy on your My Account page on the Paizo website. Thanks again for letting us know about that, expect to see your replacement copy with your next subscription shipment!

- Erik K


Erik Keith wrote:
Mortagon wrote:
I just received my package, but when I opened it my Gamemastery flip map: mountain pass was not included. Instead I had received the urban tavern flip map.

Sorry about that! I've set up a replacement copy of the Mountain Pass to be shipped to you with your next subscription shipment. Since we accidentally sent you the Flip Mat Urban Tavern, feel free to keep it and put it to good use. Think of it as our way of saying thank you while we get you the right flip mat. You should be able to verify your sidecart copy on your My Account page on the Paizo website. Thanks again for letting us know about that, expect to see your replacement copy with your next subscription shipment!

- Erik K

Thank you :)

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