Order 1117200


Customer Service

Sovereign Court

Customer Service -
I received an e-mail on 2009.01.14 that stated that there was a problem with my credit card. I had my card lost and replaced. The next day I replaced the credit card on file with the new one, but I still haven't had the lasted order shipped.
I'm wondering when it would be shipped - and if it will be within the next week or so, if it would also be around the time that February's shipment would be going out. If it's towards the end of February then I'd rather have my shipment separate, but if possible combining shipping and timing at this point I can wait an extra week or so.
Thank you,
Issak

Paizo Employee Director of Sales

Theocrat wrote:

Customer Service -

I received an e-mail on 2009.01.14 that stated that there was a problem with my credit card. I had my card lost and replaced. The next day I replaced the credit card on file with the new one, but I still haven't had the lasted order shipped.
I'm wondering when it would be shipped - and if it will be within the next week or so, if it would also be around the time that February's shipment would be going out. If it's towards the end of February then I'd rather have my shipment separate, but if possible combining shipping and timing at this point I can wait an extra week or so.
Thank you,
Issak

Pathfinder #19 probably will not be shipping until early March, actually, so I have reprocessed the order and we will get it shipped out to you as soon as possible.

thanks,
cos

Sovereign Court

Hey Cosmo,
Thanks for the reply and I just got an e-mail that says its on the way.
I'm wondering how to order a Ghostwalk sourcebook (with SKR's additional artwork included) and map pack: caravans and have it shipped at the same time as one of my subscriptions? Last time I attempted to do it, it didn't seem to give me the option. Is this possible?
Thanks
Theocrat Issak


Combining normal orders and subscriptions is (still) not built into the ordering system.

Gary has it on his 'To-do'-List, but there is no date when it will be available.

Scarab Sages

Short answer

Not possible at this time.

Paizo Employee Director of Sales

What they said.

:)

Thanks, guys!

Community / Forums / Archive / Paizo / Customer Service / Order 1117200 All Messageboards
Recent threads in Customer Service