Dungeon 142 damaged


Customer Service


Issue 142 arrived at my house with the platic cover partially torn open, and the upper left corner creased and torn along the binding, as well as a tear down the middle of the magazine about halfway across the page from the top.

Short of complaining to my postal route carrier about the treatment of magazines is there anything you folks can help me with?

It looks worse than many issues that I have used many times at the table. I haven't removed what remains of the plastic cover so that I can show the carrier on Saturday when I am home.

Thanks in advance,

James Zack


I vote that, starting today, Paizo sends it's magazines in wooden crates with the words "Danger: Tazmanian Devil" on all sides.

Seriously though, that sucks dude. I hope the good folks at Paizo will send you a new one.

Ultradan


Post office mangling of my mags was the reason I let my subscription to Dungeon fall off, and went to a month-to-month with Dragon. I actually received one issue where the original plastic was ripped off, the mag mangled, then rewrapped in a new plastic cover, with the old plastic still underneath.

I just can't take the percentage game every month with both mags.

It's almost easier to wait several months and order 3 to 5 backorders. They show up in a nice packing box within a few days.


Festivus wrote:
Issue 142 arrived at my house with the platic cover partially torn open, and the upper left corner creased and torn along the binding, as well as a tear down the middle of the magazine about halfway across the page from the top.

A replacement copy will be mailed this week. Our apologies for the inconvenience.


You guys rock! Thank you very much... now to renew my dragon subscription :)

Community / Forums / Archive / Paizo / Customer Service / Dungeon 142 damaged All Messageboards
Recent threads in Customer Service