Mark Moreland wrote: ... I haven't purchased from this new bundle yet but looking forward to getting it before it ends at the end of the month. However I want to follow up on an issue from the last Humble Bundle concerning missing map JPGs. There were 6 map products missing their image files at that time. On Jan. 15th, Mark mentioned the issue was getting worked on. By early February I noticed Forest, Mythos Dungeon, and Town Square JPGs appeared in my library. (Though Town Square still has a different technical issue, reported here.) But everyone who participated in that bundle is still missing their images for Flip-Tiles Forest Starter Set, Flip Tiles Forest Perils Expansion, and Watch Station. The missing Flip-Tile sets is particularly vexing since there is an option out there for image tiling function for on-the-fly in-game map making for Foundry VTT. Mark, do you have any updated information on the progress for resolving this? (Crosses fingers and hope to not have a repeat issue with the maps of this new Bundle!)
Mark Moreland wrote: We're working on that now, and you should get an email letting you know when the packages are updated on the site. An update: I noticed at the end of January that three of the six of the map products with issues updated in the library. However, at first they would throw up an error, similar to what others was reporting for some of the new digital releases early this month. A week later, two of them was able load with the appropriate choices and downloaded normally. (Forest and Mythos Dungeon) The third map product, Town Square, only 3 of the 4 options download, with the .zip version instead defaults to downloading the .pdf. So, mostly reporting a minor persistant technical issue. Looking forward to the remaining packages with issues to update.
Now that the most of the file name entries in the new library seems to have been updated, I'll list them here for folks who participated in the bundle so they can check against it. Assuming there is currently no JPG versions of the six map products I've been writing about, everyone who opted to get all of the digital products of the bundle: they should have received 34 products. In turn they should have had added a total of 53 entries in their new store library, accounting for those items where there were multiple versions.). Pathfinder Adventure Path #201: Pactbreaker (Wardens of Wildwood 1 of 3)
Minor Correction: I originally said there was 15 maps in the bundle, there was actually 14. AFigureOfBlue wrote: My impression is that Paizo started adding JPGs to map products around 2020 or 2021 when the VTT boom was taking off... Thanks for the insight! After some research with the help of the www.PathfinderWiki.com, it looks you may be right. Publication dates of those seemingly without their images are before 2019: Pathfinder Flip-Mat Classics: Forest - September 2, 2015
Dates for the remaining map products which had included images: Pathfinder Flip-Mat Classics: Museum - July 07, 2021
With Blue's insight stated, I guess it can be assumed map images are included with all map PDFs released since at least Oct. 16th, 2019? If there is resistance to getting those images included from what was missing in the bundle, in the case of the Forest Tile sets, I criticize why only have the images for only the expansion set when there are no images with the starter, for which is needed to to make the whole of the product useful as intended? With the new store site finally online, it is time to get those missing images included with the digital map products that are missing them, and update all the page descriptions of the digital maps to better reflect what they actually are, am I right? Anyway I hope this info and initiative helps the community.
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Details:
Originally there were some outright missing (of any version) products, however this has been since resolved for me. (But did anyone finally get all their missing items if they hadn't contacted support about it?) However the following items, while I did eventually get the PDF version, there is still no individual JPG image versions of these: Pathfinder Flip-Mat Classics: Forest*
According to support as of Jan. 7th, (over multiple emails going back since Dec. 11th) they said JPGs of these are not available (Despite what was advertised in the bundle and those folks in the forum and Reddit claiming they got all their PDF and JPG files, eventually.) and pointed out that I did get the PDFs, politely implying there is no problem to begin with as long as I have at least those files. :/ On Dec 11 in the forums I asked for a clarification on image files included with map mat / tile PDF purchases, not just with the bundle but when store bought through Paizo.com, but no one has answered that inquiry yet to date. I also followed up with support on Dec 12th also asking for this clarification from them too. This was in the same ticket thread from when I reported the original outright missing items (like many others had experienced) on Dec 11th. On Dec. 22nd, having not seen the missing PDFs appear nor a support response about the JPGs, I followed up again with with another email. They replied that day with an update that they had just reapplied the bundle and said they sent my image inquiry higher up and would get back to me after the holidays about those JPG clarification with the store. I followed up again via email on Jan 6th, again asking the specifics about the missing JPGs and map images in general purchased on the site, but the support person just reapplied the PDF versions of the 6 maps to the library again, which wasn't what was requested or necessary and indicative they likely didn't fully read the latest email or any other messages in the earlier support thread. I made another reply being more detailed, going over the ongoing duplicate product file name issues just in case the support person was new and hopefully helps them find the missing JPG files. Next day a different person replied stating the product file name update was just applied but, as stated above, was the point they said there were no JPGs of those 6 map products. :< This isn't a simple issue of my not getting what was advertised. Note a total of 6,613 bundles were sold. Source: https://www.humblebundle.com/books/pathfinder-second-edition-holiday-haul-b undle-paizo-books 5 of the 15 maps in the bundle was in the 1st tier, the rest included in the second tier. Three of those maps advertised as having the JPGs (but apparently don't) was included in that lowest/minimal tier. (Asterisked above.) Potentially several thousand people were affected. But ignoring all that, it was ultimately for charity and that was still a the good part to everyone to participate in. But bottom line for Paizo this also reveals a missed opportunity in regards to digital map sales in general. The JPG versions are very desirable for their use in Foundry VTT. (Or PNGs or WebP image formats.) Saves time rather than having to use some program to extract the images out of the PDF before they can be used. Plus the bigger issue is the PDF's embedded images are of a lower resolution, while the JPG's resolution are usually significantly better. Those better images would likely also be the same images provided to the licensed Paizo VTT products sold through Fantasy Grounds and / or Roll20, which all 6 of these have links to FG VTT versions of those products. So those JPGs should still exist and thus should be available. I want to emphasize that including map images in addition to the PDFs for map mats and tiles is a selling point for me. And I wouldn't be the only one, considering use in Foundry VTT. I'm now interested in buying digital PF and SF maps thanks to this bundle. (and I don't mean, only waiting for Humble Bundles to get them, either.) I even created an offline wish list of what digital maps I want purchase along with some of the Society modules that also use them, to buy in the future. (For those that don't know, Pathfinder Wiki lists these in their product info pages.) If some or all of these digital map products are including the images in addition to the PDFs but the store site pages are not advertising this, then Paizo is missing potential sales. Pathfinder Flip-Mat Classics: Watch Station PDF is a good example of copy/paste description being used. No need to include the dry erase instructions for digital products. But info like the image resolution or a clause allowing printing for personal use would be useful here. (specifically to have for folks wanting to print a copy for personal use at a print shop, who would otherwise refuse to do so for copyright laws without the permission.) Isn't the original purpose of releasing PDFs of maps / mats was so that people can print them out for personal use? (This being before VTTs become common, as they are now.) Otherwise they're not very useful as PDFs, in comparison to the digital source books and adventures. There still hasn't been an answer for general map images from the store question I made since Dec. 12th, a full month ago. I still don't know if purchasing any of PDF versions Map Mats or Tiles includes images if bought at Paizo.com or if the the JPGs was just a Humble Bundle exclusive. With the exception of one product Pathfinder Flip-Tiles: Wilderness Starter Set PDF (which actually looks like an error, as there is no real description) no other map product page mentions JPGs. It would be nice to get an answer to what I've been asking. I want to purchase maps if they include the images, not just the PDF.
Kopfgesicht wrote: As on the humble site all flip mat and all flip tiles should be available in pdf and jpg. I only got entries for pdf-files which contain either a pdf or jpgs - not both. I forgot about including this detail in the email to CS... All the maps acquired from the bundle in my New Library is just the PDF version (there were no JPGs in my case) unlike what was advertised at HB. The JPG versions are very desirable for their use in Foundry VTT rather than having to use some program to extract the images out of the PDF before they can be used. Counter to this, as far as I can tell in checking on them, none of these map's store pages mention JPGs, just PDFs. So a clarification from Paizo on this would be nice. Thanks!
Note, I contacted Customer Support first before posting here. I'm mainly writing to give a heads up to others participating with the Bundle and to work out some details from those who know. Not here to give any Paizo folks a hard time and thank you Maya for your outreach in the forums during these challenging last few weeks :D I participated in the $30+ Tier of the Pathfinder Holiday 2025 Humble Bundle today and after redeeming the code I only received only 26 of the 34 books in the New Store Paizo library (and none of the one-file-per-chapter versions of the books too). I also checked the legacy library, just in case. Missing Items:
* I listed the missing one-file-per-chapter versions that I am aware of that exists (i.e. the Core rulebooks.) but there is likely more from the other large books too. My general question to those who have purchased the books featured in the Bundle, which books outside Core rule-books would have had a one-file-per-chapter version? Reference:
Maya Coleman wrote: Thanks for letting us know this! Please keep in mind this is known information that we are working on! We want to make sure everyone keeps their purchase materials! Thanks for the update. Though keep in mind I held off in making purchases for the new site launch sale, then the Black Friday sale, and now likely this bundle because of this uncertainty I detailed above and in my wanting to avoid ultimately having to manage a library across multiple accounts.
Mark Moreland wrote: Codes should be redeemed at https://store.paizo.com/redemption. We'll work with Humble to make sure they're correctly pointing everyone there. In my desire in coming back to Pathfinder from the 1st edition, I intend to get this bundle as it is a perfect starter with the inclusion of the primary core rulebooks, but I need a clarification. When I tried to access the new store when it launched a few weeks ago by the instructed password reset, the resets failed. This was because I was just a little more than 5 years from my last purchase here and thus past the cut of point of any digital content carrying over at this time and the automated new site account for me doesn't exist. This was explained to me per the Paizo Customer Service reply from the email I sent them concerning this. They replied with that I just make an all new account. However I didn't do so yet, as there was no assurance that if-and-or-when the older purchased materials on the original account will still be able to be moved over to this new user created account, when the next stage of the site upgrade happens to move over old content to the new account when there is no obvious connection between account outside of just using the same email address. |