| Zokcat |
I thought the response to be very lame, but that is just my opinion. For me, it did nothing but reiterate what they said before, only giving vague hints at possible online content in the indeterminable future. As a loyal subscriber to the magazines for the past seven years, this response does not satisfy me.
And the quote: “Yesterday was sad, but it was exciting, too. It’s exciting because I know something that you don’t know as yet. I know what happens next. And I can’t wait to share that with you, in all its glory. But I can’t do that today.”? - I’m sorry I know it wasn’t intended, but I found that to be outright insulting to me as a customer. I don’t like being kept ignorant. I am a customer who is upset at having her favorite magazines taken away from her, not a child to be teased as to what her birthday present might be. If they are going to yank the product away from me that I’ve been religiously purchasing for years, then could they please present to me a good explanation as to why and/or a more informed plan with what they have in mind as the alternative. As a customer I don’t think it’s too much to ask. After all, it is my money they wish to have, I need to have a very good and convincing reason to spend it. Keeping me in the dark about it only irritates me further and tempts me to spend my hard earned money on products from a company that does care.
I would not be nearly as upset as I am if WotC had handled this whole ordeal in a more professional manner such as how Paizo did.