Glazed past this before understanding that subscriptions are here to stay, but: adding a voice to the "but why Twitter?" pile. Follow count or no, I can't imagine it's worth driving people to the hate machine for a couple cents. Feels more like building a branding hit rather than branding recognition?
Yeah, the loss of automation re: Society modules does feel rough (especially knowing how bad I am about spending loyalty points and stuff). But being able to use gold discounts on Novels and boardgames and flipmats and stuff is pretty nice honestly. If I'm logging in every month to collect my PDF haul anyway, just need to add checking the gold horde to the routine I guess.
If the transition to Plus over Subs is going to be numerically better, is this taking into account the (effectively) free PDFs subscribers get with their book subscriptions?
And, if that person's specific question is posted in an angry, frustrated way, and leads to a lot of angry followup posts, we really can't set aside our other tasks to answer that person's question. Not because we're trying to punish anyone, or out of spite, but because we can't set a precedent that being a jerk on the boards is the way to get your question answered. Because that means "starting an inflammatory post to force the staff to get involved and answer the question" becomes the default method of getting a question answered. And none of us—employees or customers—want that. As someone who mostly just reads the boards, thank you for this. |
