Staryn's page

Just started playing and this came up during play and I can't find a clear answer in the rules. Two issues.

First, the Boggart monster's power says "shuffle this monster into a random other location", but what if all other locations are closed?

Second, the character does not have the knowledge or perception skills. How is the first part of the card resolved?

My order (Order 25920716) has been pending since May 25th, and I was wondering what was going on with it. Thanks.