Whenever I click on the place your order button it takes me back to the same page. No error message shows up. The shopping cart, shipping & confirm your order buttons are all green when I do this. I have tried multiple times & gone back though each of the buttons to confirm things. I have tried clearing my cache, restarting the browser, using firefox, internet explorer & chrome browsers to do this. I have turned off my add blockers & gone though the permissions to allow them to let your site open pop ups. I have even restarted my computer & tried at multiple times of day. Nothing I do seems to let me go any further in the process.
Occasionally when I hit place your order the name on the tab changes to Order 3763261 but it still says I have to place my order. When I check my account the new order doesn't show up. I have even tried changing the shipping method and then changing it back & nothing works.
I originally sent you an email on 10/30/15 but I have yet to get an answer. At this point 2 of the items have come off the scratch & dent sale. If I can get those 2 items(Feast of Ravenmoor & Campaign Setting: Andoran, Birthplace of Freedom)at the sale price (I tried to buy during the sale & contacted you during it) I would like to have them shipped with my subscription. If not please cancel those 2 items & send me Village Backdrops III with my subscription.
Thanks.