I know that there is usually a thread like this with every major release. I don't live in the US so I have a couple subscriptions that I pay redonkulos shipping on because I like the books. My remaster subscription processed on the 27, but now comes release day and I don't have a PDF. I emailed customer service before the long weekend, am I know they are probably slammed, but I am kinda bummed out now.
Subscriptions, especially with high shipping, make signifigantly less sense for the consumer if they don't ship by release date. I will probably be canceling and just buying PDF's on release for now on.