Misfits1182's page

Good Morning Paizo CS,

Unfortunately due to money constraints i am going to have to cancel all my subscriptions :(

Thank you,

Matt

Thank you very much Sharaya, I'll let you know asap when i have the funds for the order.

P.S. I love your new name tag

Matt

Good Morning Paizo CS,

Unfortunately I have to wait until Aug 8th. before you can authorize my CC.

Is there anyway that you could do this for me?

I'll let you know if anything changes and you can authorize it earlier.

Thank you for your help,

Matt

Hello JBiggs78,

For Sidecarting orders.

From the shopping cart, hit the "Proceed to Checkout" button
This should bring you to a section with different numbered buttons that you can click on.
Click on "Step 2 - Shipping"
Click the button that says "Change Shipping Details"
This should should bring you to a page the will display all available shipping options and methods for the order at the time is it being placed.

Hope that helps,
Matt

Hello Sharaya,

I am also having this issue, if you could keep me in the loop with updates that would be great.

Thank you,
Matt

Hello CapeCodRPGer,

I can probably help you with that.

If you go to your subscriptions page you should see Store Credit and button right under that, that says Use any available store credit for my subscription orders. If you click on that it should use any available store credit you have for your subscriptions.

Hope that helps,

Matt

Hello Drew,

The May14 Promo code does not work on subscriptions, preorders, backorders, and downloads from other companies, hence why it wont let you apply it to the map pack.

Hope that helps you.

Hey Sara,

Thanks for posting this up, but don't forget to sticky it so it doesn't get lost :P

Matt

Hello Sharaya,

Thanks for doing that for me, I will reorder them now then. Hope you have a great day!

Thanks again,
Matt

Hello Paizo CS,

Can you please cancel order 3088920 for the gamemastery guide, and advanced players guide, and order 3089447 for the Pathfinder Campaign Setting: Osirion, Legacy of Pharaohs, and Pathfinder Player Companion: People of the Sands so that i can reorder them to get the May14 Anniversary Discount? Or is there a better way that this could be done?

Thank you,
Matt

Hello Katina,

Thank you very much for your help. Hope you have a great day

Thanks again,

Matt

Hello Katina,

Thank you for doing that for me, the third order i must have miss typed it was actually order #3064733 for the Pathfinder Module: The Emerald Spire Superdungeon (PFRPG) if you could add that to my side cart as well that would be great.

Thanks again,
Matt

Hello Paizo CS,

I have 3 pre-orders and i just wanted to make sure that they are set up to ship with my subscriptions, not on their own. I'm still new at ordering from you guys and not to sure about how to fully do things yet lol. The orders are:

3058017
3064737
3084966

Thanks,

Matt

Hello Jamie,

Your best bet to get customer service to see your post is to start a new thread, sometimes posts in current threads that are already solved can get overlooked.

Hello MJ Brysch,

you could also email customer service at customer.service@paizo.com, or call them at (425) 250-0800 Monday-Friday 10am-5pm Pacific Time

Hope that helps

Hey Erik,

Thank you for the quick reply. I'll go ahead and order the items then.

Thanks,
Matt

Good Morning Paizo CS,

I just had a quick question, I am looking to order a few items but i don't want them to be added to this months shipment. If this months shipment is still pending does it automatically get added to it? or will they go into my side cart for next months shipment?

Thanks,
Matt

Hello Polaris,

Paizo customer service is not open on the weekends and it is currently only 6:50am where they are. They are open Monday-Friday from 10am to 5pm Pacific time.

Hello Lord Fyre,

I thought i could help you with this.

Only UPS and Standard Postal shipments are trackable.
Only UPS 2nd Day Air and UPS Next Day Air shipments have guaranteed transit times.

Hi Erik,

I just thought it would be worth a shot to ask. Thanks for taking the time to reply, I hope you have a great day.

Matt

Hello Paizo CS,

Just out of curiosity do you offer UPS 3-day select? I don't see it as an option, but maybe you still offer it if you're asked about it. I am the Shipping & Receiving Mgr. for the company i work for, and I actually use that option quite a lot for cross country shipping. Any information you can give would be greatly appreciated.

Thank you,
Matt