Michael Sims's page

I received order #995853 today, but it is incomplete. I ordered 3 Black Velour Dice Pouches but only 1 was included. However, the packing list showed 3 quantity and I was charged for 3.

Since I'm not particularly impressed with the dice pouch, I would be satisfied with a refund for the 2 pouches I did not receive.

Thanks in advance for your assistance.

I sent this to customer.service@paizo.com just now but then noticed this forum so I figured I'd better post here too.

I would like to cancel order #980827 if possible. I suppose I wasn't paying close enough attention, but I didn't realize it would take so long for the order to ship. 9 to 16 business days is a bit excessive... when you factor in 5 days for shipping that means it could be an entire month before I receive my order. If there's any way I can pay to expedite the order please let me know, if not I would like to cancel it. Thanks in advance for your assistance.