Megan A's page

If it is not too much trouble, could the 34mm d20 be placed in my sidecart for October's subscription while the remaining items for Order #1750902 be shipped to me as soon as possible? I would greatly appreciate it. Thank you for your time and have a pleasant evening.

I have moved the D20 to your sidecart, the rest of the order should ship as soon as possible.

Needing to refocus the finances a bit. Please cancel the following subscriptions...

Campaign Setting
Modules
Player Companion

The others (Adventure Path and Maps) are fine, please don't touch those. ;)

I have canceled the subscriptions, and your AP and maps subs remain intact. I have also sent you a confirmation email.

Hello,

I recently purchased the ToH bundle and I already downloaded the PDF. The problem is, I had an economic downfall and cannot afford to buy the hardcover. Would it be possible to convert my purchase in just the pdf? Would it be a problem?
Thank you in advance.

I have removed the print copy from your order and refunded the difference.

Could you please unsuspend this order and have it charge/ship today if possible? Thanks!

I have put your order int he capable hands of our warehouse staff myself, your order should ship today.

I was just coming here to report similar strange behavior while placing an order for the same product, Tome of Horrors Complete Print/PDF bundle (PFRPG).

Order 1800672.

It hung while processing the order and then it just returned to the Paizo home page. It never prompted me to select shipping options, but the order seems to have completed as I have an email receipt and the pdf is in my downloads.

I would like the print copy added to my sidecart for shipping with my next subscription shipment if possible.

Thanks in advance.

There was a slight problem with with your order whoever it is fixed now and you book is in your sidecart.

A few minutes ago I have submitted order # 1804210 for the Tome of Horror book.

I am perfectly happy with the order, but while doing the order the Paizo site showed a strange behaviour.

I got till the part where I select the system of delivery, selected it and the connection did start spending a lot of time before responding.
I did get distracted for a couple of minutes by other things and when I looked again my PC screen, the order procedure was closed.

I thought that the connection had probably timed out or it had some other problem, but as a security measure I checked my mail and found the receipt of the order.

While I am OK with my order going through, I am a bit worried that somewhat the final confirmation step was sidestepped but the order was still completed.

Any idea on how it could have happened?

I have taken a look and your order is ok. Nothing was borked in the process, I can only assume the error was due to the heavy traffic flow.

Hello,

unfortunately, economic issues force me to cut a bit my Paizo expenses. I have to cancel my Companion subscription.
J

i have canceled the companion subscription and sent you a confirmation email.

Hey Team Cosmo and Friends!

I was just placing an order, reviewed my recent orders, and noticed I was charged twice at Gen Con for a book I bought at the booth.

1764614 Aug 4, 2011 Pathfinder Campaign Setting: Book of the Damned—Volume 2: Lords of Chaos (PFRPG) Print Edition $18.18
1764612 Aug 4, 2011 Pathfinder Campaign Setting: Book of the Damned—Volume 2: Lords of Chaos (PFRPG) Print Edition

I only bought one copy of this book, but apparently it went into the system twice. Can we fix this?

Thanks in advance,
Jaye

I am sorry about the mistake, I have refunded the purchase price to your credit card.

Please cancel my Pathfinder Campaign Setting subscription. I will re-subscribe as soon as I'll be financially able to.

Thanks!

I have canceled your setting subscription.

Okay, done. Looks like it all worked this time.

Thanks for your help.

Awesome! You are welcome sir.

Wow the shipping estimate just jumped frOm $12.50 last night to $19.98.

What changed?

It looks as if there were some items added to the order and shipping was updated to reflect that earlier today.

I regret that I must cancel my Pathfinder Role-Playing game subscription at this time. Hopefully I can pick it up again in the near future. I still wish to keep my other subscriptions.

Thank you

I have canceled your RPG subscription and sent you a confirmation email.

Thank you.

I have canceled your subscription and sent you an confirmation email.

I noticed the gold campaign coins have been on backorder for a while, but now they are completely removed from the website.

I received the Paizo 2011/12 catalogue with my subscription shipment today and they are listed in the back.

Is Paizo planing on receiving a re-stock on these items?

I tried contacting the Australian dealer of these items but they are not responding.

We are sill checking with suppliers for that item. And we have no dates for when and if this product will be available again.

It's a little confusing because my subscriptions show both "Ongoing Subscription" and "Canceled"

There are no pending orders listed so I'm not sure which items will be the next one's shipped. I would like to reactivate my subscriptions with the following products:

Pathfinder Adventure Path
-#50 "Night of Frozen Shadows"

Pathfinder Campaign Setting
-"Inner Sea Magic"

Pathfinder Player's Companion
-"Goblins of Golarion"

Pathfinder Modules
-"Feast of Ravenmoor"

Pathfinder Role Playing Game
-Pathfinder Roleplaying Game: Beginner Box

Pathfinder Tales
-"Death's Heretic"

Pathfinder Maps
-GameMastery Flip-Map Monastery

If this is all correct, I plan to add some sidecart items to my next shipment.

Try to start your subscriptions as if they were brand new. If you run into an error we need to know what the error is and the circumstances under which it occurs. I would recommend putting your other items in your "Save for later" cart and processing the order with just the subscriptions.

Please resubmit the order. All should be well now!

Many Thanks!

I have reprocessed the order and all is well.

Due to a lack of funds on my end, I'm afraid that I have to cancel my subscription to the Pathfinder Roleplaying Game. I'd like to re-subscribe in the future, once my monetary situation is a little more stable. But until then, if you could take me off the list, it would be great.

-Chris

I have canceled your subscription and sent you a confirmation email.

Sorry, maybe this will help order #1789115 Noticed that it was still pending when I went to check.

Your order is on the pick list so it should be shipping soon.

I would like to reactivate all the subscriptions I had previously canceled. I tried to do this using my shopping card, but received an error when I tried to check out. I want to make sure each subscription is activated on the correct item. Please assist.

Take a look over your shipping and payment method information on your account and make sure all is current. Then Try to resubmit your order if it gives you another error, note what it is and let us know.

Placed this poreorder for the case of pathdinder battles minis

1783978 Aug 26, 2011 Pathfinder Battles: Heroes & Monsters Case

How do I go about ensuring I get the black dragon as well?

We are planning on sending an email notification to let you know more about the case premium. You can also keep an eye out for updates on the website, particularly the case product page.

Hello there,

I understand that some of the items here have gone from available to back order a few times since I ordered them, but I was wondering how much longer the delay might be. It made me wonder if ordering these all at one time was the problem, since I've already received a smaller order of just the Combo Connector Pack. If I need to cancel the order and try to get them individually I suppose I can.

Just curious.

Thanks,

Mike

I took a look at the order and it is currently on our pick list so it should be going out the door very soon, there is no hold up for the order.

I noticed an authorization on CC for the $9.97.

Just making sure I do get the shipping credit for over $100 when it ships.

Yes the First 10 shipping discount has been applied the charge was because there was a little above and beyond the discount and store credit.

Well, It's the end of the week, but I still haven't seen it :(

I have created a replacement order and sent you a confirmation email.

It pains me to do this, but I've got more books than I can use right now as it is. I just can't justify keeping up the expense right now. :/

I have canceled your subscription and sent you a confirmation email.

Any idea why this hasn't shipped yet even though Tome of Monsters (print) has been at the Paizo store for a month already?

I have looked at the order and we do not have the print edition in our warehouse as of yet. However the PDF has been granted and should currently be in your digital downloads.

Hello,

I have a question I think could be interesting for other customers, too; so posting it here instead of mailing.

I'd like to order some older Map Packs and FlipMats, and use the discount subscribers get until end of September.
But I'd like to have this items not ship now, but with my next subscription shipment, which will be in October.

If I order the old issues now, put them to the sidecart, so that they are shipped in October - will I then receive the discount?

Thank you,
Best regards,
Florian

Sort answer, Yes!

Slightly longer answer, if you place your order now and put them in your sidecart to ship with your October shipment you are fine, as long as you keep your subscription.

If you cancel your subscription before those items ship the discount will no longer apply.

Will Paizo be selling commemorative dice for the Serpent Skull, Carrion Crown, and Jade Regent AP's? I can only find dice up to Kingmaker.

Many thanks!

The Adventure Path dice are produced under license by Q-workshop. Who work under their own schedule. There will more than likely be new AP specific commemorative sets we are just not sure as to when yet.

Hello,

some time ago I canceled the PF Roleplaying Game Subscription.

Now I started wondering when AP50 will ship - and it looks like my
AP Subscription got cancelled for that one volume of the AP too and
will continue with AP51.

Is it possible to include AP50 in my Adventure Path Subscription?
I don't know why it got excluded.

Thank you :)

Yes, somehow the there was a bug and your AP #50 was skipped I have added it into your subscription manually. Let us know if you need anything else.

Looking at my subscriptions' page, I see that I have 4 items with an estimated date of "Mid-october".

Is it possible to have a more precise date of release ? Because if all 4 items are released within a few days of one another, I'd rather have them shipped all together. But if the release dates are like 10 days apart, I would rather have them shipped separately.

I am not sure how this can be done though. Is the Monthly Shipment option (accessible through the subscription's page) the solution to this or is it better (if even possible) to designate manually which items are to be shipped together ?

Thank you in advance for your answer

For the subscription combination that you have I would use the monthly shipment option. As most of these items come out during the same subscription run. Mid-October is an estimate, as we are unsure of the exact date when these items will arrive to our warehouse from the printer.

I have new card info posted in under my payment method so it's ok to release the order.

Thanks

Your order is unsuspended, reprocessed and approved! It should ship as soon as possible.

Please cancel my Pathfinder Campaign Setting subscription.

I have canceled your subscription and sent you a confirmation email.

As each of these pre-orders becomes availible I would like to have them combinded with my next subscription shipment following the availability of each order of course.

And how do I buy the huge Dragon?

I have put the pre-orders into your into your side cart so they will ship with your subscriptions as the pre-orders become available.

You can not order the Black Dragon as of yet their will be instructions on how to order on the product page for the Black dragon when it is available.

Megan A wrote:

Enlight_Bystand wrote:

Sara Marie wrote:

Enlight_Bystand wrote:

It appears that the post office attempted to deliver this back on the 25th of July. Unfortunately the card they left ended up in the bag we keep spam mail in. I'm going to see if they still have it tomorrow morning, but normally they only keep things for three weeks, so it may well be on it's way back to you.

Let us know how it turns out at the post office and we will go from there.

Checked with the post office this morning, they've had a clear out and sent everything back, so this should be going back as an undelivered item to you.

I have put a replacement in your sidecart that will go out with your October subscription shipment, we will let you know if the package is returned to us.

Actually is it possible to send it out on it's own as Ideally I'd like it before October? I'm willing to pay the p&p of course.

I have created a replacement order and sent you a confirmation email.

I had something in my Sidecart and I have seen two people who have problems and I have not got my shipping email and its been a week since i got the first email

Thanks again

We are still in the process if shipping our Subscription run. We send thousands of orders out in a subscription week. I have looked at your order and all seems well, patiently for our warehouse staff to make it a reality as fast as we can.

Hello,

Please cancel my subscription to the Pathfinder Roleplaying Game (Rulebook) line.

Regards,

I have canceled your RPG subscription.

Sara Marie wrote:

Enlight_Bystand wrote:

It appears that the post office attempted to deliver this back on the 25th of July. Unfortunately the card they left ended up in the bag we keep spam mail in. I'm going to see if they still have it tomorrow morning, but normally they only keep things for three weeks, so it may well be on it's way back to you.

Let us know how it turns out at the post office and we will go from there.

Checked with the post office this morning, they've had a clear out and sent everything back, so this should be going back as an undelivered item to you.

I have put a replacement in your sidecart that will go out with your October subscription shipment, we will let you know if the package is returned to us.

Hello, I'd like to split Order #1751637 and have Lurg, Half Orc Assassin (recently moved from order #1794576) shipped separately (preferably ASAP).

i have moved the Lurg, Half Orc Assassin to it's own order, however it is not yet in our warehouse, but it is on order from our distributor and should be here soon.

Greetings All,

For some reason, I thought the Beginner Box was going to be a non-subscription item...I guess my thoughts were off a bit. (;_;)

With everything else coming out in October, I won't have the funds for this one. I will need to cancel my Pathfinder RPG subscription until after this ships please. I will then post a note to resume it for the Bestiary 3 release in November.

Many thanks (as always) for the help with this.

Your Friendly Neighborhood Dalesman
Bringing Big D**n Justice to the Bad Guys Since 1369 DR

I have canceled your RPG subscription and sent you a confirmation email. When you would like to Re-subscribe you can sign up on the web site like you did the first time you subscribed.

I'd like to cancel my subscription to the Pathfinder Roleplaying Game line.

While I'd love to be able to afford the Beginner's Box, it just ain't in my budget right now. I will, however, have it back up and running for Bestiary 3.

Thank you in advance.

I have canceled Your RPG subscription.

Please cancel my Pathfinder Roleplaying Game Ongoing Subscription.

I will come back after the Beginner Box.

Thanks in advance.

Christophe Gallen

Many of our subscribers are planning on giving the Beginner Box as gifts to new players they know; nieces and nephews interested in gaming or using it as a tool for teaching friends who are new to the game. There are also new adventures and lots of many new goodies in the box, but if you would like to cancel and restart after the Beginner Box that is not a problem.

I have cancelled the subscription, but if you would prefer to keep it going and include the Beginner Box, just let me know and I can uncancel it.

Megan or who ever else will deal with me today, sorry.

Can I have these two items cancelled from my October side cart shipment.

Icewyrm Art Sleeves, $8.48 Both copies.
Pro-Binder, $24.14 Both from the September and October shipment.

Thanks!!! I'll try to only start submitting orders when I do more investigating first.

I have canceled the Icewyrm Art Sleeves and the Pro-binder. I have also found the Trading Card Soft Sleeves (100pc) I can still cancel the if you like?

It is Order #1749322.

Like Gorbacz, I have not received a shipping notification for it.

In addition, when the order went to pending status, my copy of Tome of Horrors remained in the sidecart instead of being included in the order along with the other items waiting. Can someone please check into what's happening to see if there are any issues?

Your order is on the picklist so it should go out soon. I have sent another confirmation email. the Tome of Horrors has not yet arrived in our warehouse, so it will say in your sidecart until it is available and will ship with the next subscription shipment after it becomes available.

Thanks,

Matt

I have canceled the Tales and companion subscriptions.

I got it! Thanks guys, sorry to hassle you about it.

Awesome! I love it when things fix themselves! Let us know if you need anything else!

Hi,

The reason why the order won't go through is because my account was compromised recently. In a couple of days I will have a new card, at which point I will update my billing information. There are no problems other then the fact that I am waiting for a new card, which has to be activated.

can't wait to get my new maps!!

Best regards,

Bel. :)

I have suspended your order for a week so there will be no attempts to re authorize that card. Let us know if you get your new card and update your information sooner than that.

As the subject reads.

As cool as the beginners box looks, I do not need it :)

Thanks,

DB

Many of our subscribers are planning on giving the Beginner Box as gifts to new players they know; nieces and nephews interested in gaming or using it as a tool for teaching friends who are new to the game. There are also new adventures and lots of many new goodies in the box, but if you would like to cancel and restart after the Beginner Box that is not a problem.

I have cancelled the subscription, but if you would prefer to keep it going and include the Beginner Box, just let me know and I can uncancel it.

I always get confused by this kind of thing. I ordered Quarriors (quite a while ago I think) and I'm pretty sure that it was in stock at the time. Now my subscription order is showing everything as 'pending' apart from Quarriors as a backorder.

Am I correct that the backorder refers to people placing the order now? That it's not going to hold up my subscription shipment? If it is going to cause a delay, would you please shift it to my sidecart once more? If it's just a quirk of the categories and Quarriors is a backorder for additional copies but not for mine, then I'm stressing over nothing so please just ignore this..

Hope that makes sense.

I took a look at your order and it is on the picklist, including Quarriors so the whole order should ship today or tomorrow and Quarriors will not hold up your subscription order.

Good Morning

With regret could you please cancel all of my subscriptions until further notice please.

Regards

Rich

I have canceled all of your subscriptions and sent you a confirmation email.

Need to make another change.

Out right cancel the Ultra Pro Card sleeves of 10 packs.
Plus the Ultra Snug packs of 100. (Which means don't add five more packs.

I am going to just purchase these locally.

Thank you.

So besides canceling the sleeves I'll keep Jon Snow and Ice Wyrm as they are.

Sean

I have canceled the Ultra Snug packs of 100 but I can not find the Ultra Pro Card sleeves of 10 packs in your sidecart or pending orders. Do you have an order number for that item?

Hello

I want to cancel my subscription to the pathfinder role playing game rulebooks. I am not interested in getting the beginner box. I will resubscribe afterwards for bestiary 3.

I want to keep my other subscription going (faiths of corruption).

Thanks

Many of our subscribers are planning on giving the Beginner Box as gifts to new players they know; nieces and nephews interested in gaming or using it as a tool for teaching friends who are new to the game. There are also new adventures and lots of many new goodies in the box, but if you would like to cancel and restart after the Beginner Box that is not a problem.

I have cancelled the subscription, but if you would prefer to keep it going and include the Beginner Box, just let me know and I can uncancel it.

If you have any further questions or concerns, please let me know. Thanks!