Mattrello's page

I placed an order in mid-November, it says it was shipped on November 24th. It is currently December 22nd, and I have yet to receive my order. Previous orders from your store have arrived within two weeks of their shipping date, if not one. Is there any means you have of contacting your shipper in regards to the delay? I understand that it is holiday season, but this is still quite absurd.

Respectfully,
Matthew Phillips

Hello,

I pre-ordered the Pathfinder Bestiary along with a number of other items, and selected the option 'ship items as they become available', however they still show up in my order history as 'will not ship until all pre-ordered items are in warehouse'. Is there a way to change this, or is this just a mismarking?

Respectfully,

Mattrello.