| Kingtiddles |
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Hiya,
I've emailed a number of times as I have been charged 6-8 times now for the same couple of orders. There was an issue with my card(froze itself due to the number of attempts) so I have changed the card details on my account.
I've received no reply from customer service via email so just wanted to post up here to ask:
What is the status of my orders and subs? Is everything sorted and as it should be?
When can I expect the refunds for the money that has been taken out of my account for the duplicate payments?
I found a post suggesting that this was money 'held'. If that is the case, when can I expect it to return as there is like $200+ in excess missing now from my account.
Many thanks for your time and patience, I understand you are busy.
KingT