Archibald Xavier Weston's page

Hi guys. Still no response from customer service about my subscritption. After i fixed the payment no way to retry the transaction.

same here, no response from CS yet after a week... have you had any more luck recently?

All PDFs have been delivered. If you're missing a PDF, please report it here and open a ticket with CS so we can manually grant it.

Your products are starting to ship today, but it is likely that some of you will not receive your products prior to street date. This should be a one-time issue with the launch of the store, since we're moving fulfillment up on the calendar as part of the new store rollout.

Thanks again for supporting Paizo!

-Jim

I had an issue with my payment/address resetting, and I can't find a place to redo the order. Should I place a ticket with CS to get my PDF and book?

So, I got "[Action Required] Update information to place your order" email with "Please update your payment details on our website and resend the order with your updated information." instruction.

Payment method and addresses were fine, I successfully made another order shortly before. But there are no current items in Subscription Manager anymore to update any information.

All items from subscription order appeared in the cart (with reduced prices, apparently). Should I just make a new order with that? And then I get my PDFs?

Having this exact same issue! Would love an update if anyone finds a solution

my payment/address got removed and I didn't fix it in time, so I got an email I needed to update my info. I did that now, do I have to do anything else in order to get it to ship and get my PDF?

James136 wrote:

As a subscriber of special edition rule books if I preorder this will I also get the PDF copy as I don’t have the original TV

Not for being a subscriber, but I have good news! Anyone who preorders any edition of Treasure Vault (Remastered), standard hardcover, special edition, and sketch cover, by June 3rd will get a free PDF with their pre-order!

So if I ordered the physical hoping to also get the PDF, when do you think I can expect the download for it!

still eagerly awaiting my pdf... what's everyone's favorite part of the book so far?

Frothing at the mouth waiting for my copy to ship /lh

I'm planning on starting a mythic campaign with some people and I can't wait to really get cooking with these new rules!!