The top three dropdown menus; My Account, Cart, & Help; don't dropdown when moused over on Chrome.
They worked as of a few weeks ago, and the second row of dropdown menus appear as expected.
If I hit Tab a bunch of times to put the selection box over one of them, I can hit enter and visit the first link of that menu, but not any which would normally be farther down the list.
They all appear and work on Edge, but not on Chrome, even in an incognito window with all extensions off.
I have cleared cookies and other site data multiple times, both site-specific and for the browser as a whole.
I can get to each page directly if I copy the URL from Edge, and I have bookmarked each individually, but I don't know what caused this, and I'd still like to fix it if possible.
Thanks!
Chrome Version 117.0.5938.62 (Official Build) (64-bit)
Windows:
Edition Windows 11 Home
Version 22H2
Installed on 11/11/2022
OS build 22621.2283
Experience Windows Feature Experience Pack 1000.22662.1000.0
I have a Chrome update pending. I'll check back in a bit with an update.
Updated, no difference.
I can still get to my account by going to a product I own and getting into my digital library, which then pops up the login screen.
Sounds like the same problem as this previous post
Broken LinksMy Account, Cart, and Help links do not work on Chrome.What version of Chrome are you running?
What operating system?
Thanks, I hadn't seen that post, since for me the links aren't there at all, not just broken.
My OS and Chrome are a little different:
• Windows 10 Home Version 22H2 for x64
• Chrome version 118.0.5993.11 (Official Build) beta (64-bit)
I am having the same issue using Windows 10 and Latest Edge. Happens on the main page and others. I cannot access the same three buttons.
Software Architect
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It looks like the latest build of Chromium (powering Chrome, Edge, Opera, and other browsers) has changed how it renders pages by default. As various browsers update to include the latest Chromium build, they place the menu links underneath other elements, making them inaccessable. We'll need to push some changes to our site CSS to resolve this for people who have the latest browsers.
Thanks for the heads up and information, everyone!
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Does this issue occur on the front page, on this forum page, or on both?
For me, it's the main page and any sub-page which has that same element across the top.
The menus are now failing on Edge too.
I saved the links as individual bookmarks when they were still working on Edge, and for others, here they are:
Account Settings - https://paizo.com/paizo/account
Profile - https://paizo.com/people/<username>
Messages - https://paizo.com/people/<username>/pm
Organized Play - https://paizo.com/organizedPlay/myAccount
Cart - https://paizo.com/store/cart
Orders - https://paizo.com/paizo/account/orders
Downloads - https://paizo.com/paizo/account/assets
Help - https://paizo.com/paizo/faq
This Thread - https://paizo.com/threads/rzs43vpr?My-Account-Cart-Help-dropdown-menus-not# 1
Yup, 'My Account', 'Cart', & 'Help' is unclickable for me as well. I updated to the latest editon of Google Chrome so maybe that has something to do with it?
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If I go to the Home Page, those menu's work. Otherwise from a forum page they don't work at all for me.
If I go to the Home Page, those menu's work. Otherwise from a forum page they don't work at all for me.
Ditto (and thank you for pointing to the main page).
Yep. Same here with Chrome and Windows 10. Came here to report it to find I'm not the only one.
Luckily, the links still work. Just not on the site. You can still access MY ACCOUNT, DIGITAL ASSETS, CART, and HELP by clicking on the links I've provided here in this post.
I gave up and got Firefox, and the site menus work fine here.
I have been able to get to these links from the front page, by remembering key words that auto-complete to the direct links, and using MS Edge. Using Chrome to click on these links from a non-front page still does not work.
Update: The problem appears to be fixed for me.
Update: The problem appears to be fixed for me.
Mine too, on Chrome. That's way more convenient!
Just noticed the same. Thanks all.