paizo.com Recent Posts in Unable to purchase.paizo.com Recent Posts in Unable to purchase.2022-10-06T07:16:35Z2022-10-06T07:16:35ZRe: Forums: Website Feedback: Unable to purchase.Steve Geddeshttps://paizo.com/threads/rzs43oyn?Unable-to-purchase#32022-10-06T09:15:15Z2022-10-06T09:14:24Z<p>Its worth emailing <a href="mailto:customer.service@paizo.com">customer.service@paizo.com</a>.</p>
<p>They dont generally monitor the forums for CS issues any more.</p>Its worth emailing customer.service@paizo.com.
They dont generally monitor the forums for CS issues any more.Steve Geddes2022-10-06T09:14:24ZRe: Forums: Website Feedback: Unable to purchase.Steve Geddeshttps://paizo.com/threads/rzs43oyn?Unable-to-purchase#22022-10-06T09:13:18Z2022-10-06T09:13:18Z<p>Do you already inadvertently have any of the pdfs (from a humble bundle or something maybe)?</p>
<p>That can mess things up.</p>Do you already inadvertently have any of the pdfs (from a humble bundle or something maybe)?
That can mess things up.Steve Geddes2022-10-06T09:13:18ZForums: Website Feedback: Unable to purchase.Rerednawhttps://paizo.com/threads/rzs43oyn?Unable-to-purchase#12022-10-06T07:16:35Z2022-10-06T07:16:35Z<p>Hi.
<br />
Not sure if it is related to this other thread:
<br />
https://paizo.com/threads/rzs43o39?issues-with-purchasing</p>
<p>But since it has been a month I decided to start a new thread.</p>
<p>Was trying to buy the Shattered Star AP (all 6 PDFs). </p>
<p>Exact same symptoms. Advance one page at a time, verify payment method and submit order. See spinning cog and then screen stays the same. </p>
<p>Checked card history and no pending payments (other than the one for a subscription) appearing. Not sure if it has to do with maybe a banking change? Software update?
<br />
I have no idea. </p>
<p>Don't know if this helps but:
<br />
1. I have not moved in over a decade so I am guessing it is not an address verification issue? </p>
<p>2. These are the same payment details that just cleared for several Paizo subscriptions in the past month (one of which was like a couple days ago) so I am think that it is not the card? </p>
<p>No big rush but if someone could see where the hiccup is in the next week or so I'd appreciate it. </p>
<p>Thanks!</p>Hi.
Not sure if it is related to this other thread:
https://paizo.com/threads/rzs43o39?issues-with-purchasing
But since it has been a month I decided to start a new thread.
Was trying to buy the Shattered Star AP (all 6 PDFs).
Exact same symptoms. Advance one page at a time, verify payment method and submit order. See spinning cog and then screen stays the same.
Checked card history and no pending payments (other than the one for a subscription) appearing. Not sure if it has to do with...Rerednaw2022-10-06T07:16:35Z