Kingmaker shipping support order #37016925


Paizo General Discussion

Owner - House of Books and Games LLC

Hello favorite people!

Not sure whether we should ask for help here or over on GameOn, but one of our three Kingmaker packages was pretty severely damaged during shipping (as mentioned over there, it seems shipping peanuts don't hold up well to 17 or so pounds of merchandise, and once they all flattened the box compressed and split wide open).

Thankfully all the paid product was fine, but with the giant hole in the box, both the pins and both the hero tokens ended up on the floor of a USPS depot somewhere :)

Can we get replacements for the pins and tokens?

Thank you so much,
Amy & Burt Smith
House of Books and Games LLC

Owner - House of Books and Games LLC

1 person marked this as a favorite.
gbonehead wrote:

Hello favorite people!

Not sure whether we should ask for help here or over on GameOn...

Ah, it seems things have changed and email is now the only support option. We'll send this in an email.

Thank you!
Amy & Burt Smith
House of Books and Games LLC

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