Shop broken?


Paizo General Discussion


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Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

I'm trying to order something but whenever I go to step 3, "Place Your Order", all I get is the error page saying "The requested URL was not found on this server, or you do not have permission to access this area." I have tried different browsers on different machines, all with the same result. What is going on?

I have emailed CS already, but did anyone experience a similar problem?


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Yes, shop broken.


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Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Yeah, I just saw that other people seem to be having problems buying PDFs as well. It seems that mostly customers from the EU are affected.

Someone suggested changing the address to some random US address, but I guess that will not work if I want the books I want to order shipped to Germany.

Paizo Employee Marketing & Media Manager

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Good morning, we are waking up and I have routed the issue internally. Thank you for your patronage and patience.


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Darn, wish I saw this sooner. My credit card got charged 3 times before being blocked, and I never got the confirmation that the checkout succeeded. Gonna have to call my credit card to cancel those charges.
(For reference, I'm in Canada)


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Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

It seems the problem is fixed. I was now able to place my order.

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