MARCH 2022 New Releases and Subscription Shipping


Announcements

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Pathfinder Adventure, Adventure Path Subscriber

It's getting pretty lonely in this watch tower lol


1 person marked this as a favorite.
Pathfinder Roleplaying Game Superscriber
Calcryx666 wrote:
It's getting pretty lonely in this watch tower lol

Don't worry, I'm still watching with ya!

Silver Crusade

1 person marked this as a favorite.
Pathfinder Pathfinder Accessories, Pawns, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Ditto, though I only have two AP volumes this month, so I'm more eagerly watching my mailbox for the Wrath of the Righteous Display Set I ordered two weeks ago


Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories, PF Special Edition Subscriber; Starfinder Superscriber

Do what now? Display set? Whazzat?


Pathfinder Adventure, Adventure Path Subscriber
Ed Reppert wrote:
Do what now? Display set? Whazzat?

https://paizo.com/store/sale/theKoboldHoard/miniatures

Lots of display sets are on sale

Silver Crusade

Pathfinder Pathfinder Accessories, Pawns, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Sadly I think the Wrath one already sold out, but boy I'm looking forward to having big boi Deskari


Pathfinder Companion, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Hi,

Please be aware, UK customers may have an issue with their payment due to UK industry-wide introduction of Strong Customer Authentication

"What's changing?
The rules for when SCA is required means that UK banks now need to make more frequent checks when you use your card online.

All companies that accept online card payments will be making changes to allow these checks, though not all companies will make these updates at the same time. This means that, if your card payment is declined, the retailer may not have made all the necessary changes, and so you may need to check if they offer an alternative payment method."

From the FAQ for my bank here:

https://www.santander.co.uk/personal/support/industry-updates/strong-custom er-authentication

My payment method has just fallen foul of this, and as it is industry-wide in the UK there is no alternative method of payment.


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Pathfinder Adventure Path, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

My watch has ended!

Liberty's Edge

2 people marked this as a favorite.
Pathfinder Companion, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

My watch has ended. Courage and fortitude to those who remain.

Silver Crusade

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Pathfinder Pathfinder Accessories, Pawns, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

My watch also.


Pathfinder Adventure, Adventure Path Subscriber

Happy to report mine watch has concluded...until next time ;-)
Catch y'all around the boards!


Pathfinder Roleplaying Game Superscriber

Well I got a notification from my card that my payment has gone through, now just waiting on a shipping email.

My f5 button will not be happy.


Pathfinder Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

I've been waiting since monday when my card was charged. I do hope for today, but no worries if it takes longer


2 people marked this as a favorite.
Pathfinder Roleplaying Game Superscriber

Ending my work day with a shipping email! My watch ends and I'll have good reads this weekend. :>


Pathfinder Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

Does anyone know what happens when authorization expires? I got billed yesterday for a small sum and it left me confused. Does this mean I'll get the money back and get billed a second time?


2 people marked this as a favorite.
Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber
Tangorin wrote:
Does anyone know what happens when authorization expires? I got billed yesterday for a small sum and it left me confused. Does this mean I'll get the money back and get billed a second time?

Authorization will put a hold on our cards but not actually charge us. If this is on a checking account it will make the funds unavailable, but still in the account.

If an Auth expires it rolls off and the funds become available again.

The actual charge doesn't happen until the items are packed, scanned and have a shipping label put on it. That is when the actual charge hits and the funds are taken out. if there is an auth hold it disappears at that time too and all you see is the charge/pending charge.


Pathfinder Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

Thanks, now back to f5ing every hour :D


3 people marked this as a favorite.
Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber

My watch has ended.

Customer Service Representative

9 people marked this as a favorite.

Quick shipping update! Shipping has been going really well and the warehouse team may even get done early :) Of course, if you need any assistance with your order or have any questions or concerns, reach out to us at customer.service@paizo.com!


Pathfinder Rulebook Subscriber

I don't mind being the absolute tail end of this one if it means I'm not there for Book of the Dead... My watch continues.


Pathfinder Roleplaying Game Superscriber

Speaking of book of the dead. IS april going to be a normal month or is it getting delayed by paizocon?


Pathfinder Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

I'm hoping to be luckier with Book of the Dead. Portable zombie mounts are so cool

Paizo Employee Marketing & Media Manager

9 people marked this as a favorite.
Thrawn82 wrote:
Speaking of book of the dead. IS april going to be a normal month or is it getting delayed by paizocon?

My ysoki spies tell me everything on the April Release Schedule (below) has come in. PaizoCon won’t delay anything, but we don’t know about May products yet. Wait for official confirmation from Customer Service.

Acquisitives

Pathfinder Roleplaying Game Superscriber

Currently still on watch from 3/10/22. Vigilant though....

Liberty's Edge

3 people marked this as a favorite.
Pathfinder Adventure, Adventure Path, Lost Omens, Starfinder Adventure Path, Starfinder Maps Subscriber

My watch ended, I got drunk, and the packages arrived. Until April, Watchers!


Pathfinder Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

Fingers crossed for tonight. Looking forward to reading the finish of Strength of Thousand


Pathfinder Rulebook Subscriber

Yeah, the anticipated shipping window has closed with nothing for me... Hoping it's just taking time on that shipping front and not something buggy with my order!


Pathfinder Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

Me too.


2 people marked this as a favorite.
Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber; Starfinder Superscriber

I would like to verify as well that shipping is still continuing as my order is still pending and my group is almost finished with Horizons of the Vast #3!

Customer Service Representative

2 people marked this as a favorite.

Sub shipping has finished but to anyone who reported here that their orders had not yet shipped, I've gone in and given your orders a little nudge and I'm working with the warehouse team to get those orders out.

If your sub order is still pending please reach out to us at customer.service@paizo.com so we can take care of that for you :)


Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories, PF Special Edition Subscriber; Starfinder Superscriber

Where's my stuff?!

<Looks over at the couch> Oh, there it is. :-)


1 person marked this as a favorite.
Pathfinder Roleplaying Game Superscriber
Ed Reppert wrote:

Where's my stuff?!

<Looks over at the couch> Oh, there it is. :-)

You might have just given someone in the CS team a small heart attack ;_;

Scarab Sages

Pathfinder Battles Case Subscriber; Pathfinder Maps, PF Special Edition, Starfinder Adventure Path, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Logan Harper She/Her wrote:
If your sub order is still pending please reach out to us at customer.service@paizo.com so we can take care of that for you :)

Done!


Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories, PF Special Edition Subscriber; Starfinder Superscriber
GGSigmar wrote:
Ed Reppert wrote:

Where's my stuff?!

<Looks over at the couch> Oh, there it is. :-)

You might have just given someone in the CS team a small heart attack ;_;

Gee, I hope not. :-)


Out of curiosity, how quickly did your stuck orders ship after being "nudged"? Wrote CS and got a reply that it is ready to ship. Though, it hasn't shipped yet after a work day/me going to sleep. Getting a bit restless for SoT6 haha.


Pathfinder Roleplaying Game Superscriber

I don't think there is any regularity in this stuff. Customer Service is an amazing team and they are doing their best to do it as fast as possible, but sometimes doing stuff immediately is impossible :(


No, no, I get that, especially since it is two different departement. It's not like CS can run out and mail my package. I'm just antsy and curious.


Pathfinder Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

CS are doing an amazing job, especially given the recent departures. I have utmost faith in them, waiting for my order to be shipped

Scarab Sages

2 people marked this as a favorite.
Pathfinder Battles Case Subscriber; Pathfinder Maps, PF Special Edition, Starfinder Adventure Path, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Mimski wrote:
Out of curiosity, how quickly did your stuck orders ship after being "nudged"? Wrote CS and got a reply that it is ready to ship. Though, it hasn't shipped yet after a work day/me going to sleep. Getting a bit restless for SoT6 haha.

For me, CS replied that they fixed my order yesterday. I got the notice that payment was processed at the same time. I got the shipping notice today.


1 person marked this as a favorite.

Thank you for your reply.

My order is now also on its way :)


Pathfinder Roleplaying Game Superscriber

My Goblin Firefight is still sitting in my side cart. Is that normal, or does it need to be shaken loose?


1 person marked this as a favorite.
Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories, PF Special Edition Subscriber; Starfinder Superscriber
xNellynelx wrote:
My Goblin Firefight is still sitting in my side cart. Is that normal, or does it need to be shaken loose?

Mine was included with my March subscription shipment. You should probably email CS.

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