February 2022 New Releases and Subscription Shipping


Announcements

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Owner - House of Books and Games LLC

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The first transport is away! The first transport is away!

Just sharing my excitement that for the first time since very early in 2020, one of my subscription shipments actually shipped without someone poking the order beast :)

That is truly a cause for celebration for me - and I owe a HUGE thank you to Tonya for making it happen!

Customer Service Representative

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David knott 242 wrote:


If anyone preordered any of the Mwangi Expanse bonus minis, be sure to check your orders to ensure that they didn't get pulled into this order by mistake. You will want to ask Customer Service to push any "Unavailable" items back into your sidecart so that they don't hold up the rest of your order.

(Unless someone from Customer Service says that they are already going through all the Pending orders to sort that out, of course.)

I believe I have found all the orders being affected by this and moved the minis to customers' sidecarts for them. If anyone still notices this on their order, please let us know at customer.service@paizo.com so we can get that taken care of for you :)

Customer Service Representative

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Happy Friday everyone! The wonderful warehouse team has been working hard all week to get these subscriptions to you and they are on track for getting orders shipped out on time. If you have any questions or concerns about your order, please send us an email. Have a great weekend :)

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