|Logan Harper She/Her Customer Service Representative|
Any way to check and see if it has been delivered or about when it is going to be?
This is, unfortunately, an ongoing issue we’ve had with UPS Mail Innovations where tracking information won’t update. I can assure you that your order did ship from our warehouse on 12/13 and the latest expected delivery date in the given timeframe of 4 to 8 business days would be 12/23. For the most part, despite the missing tracking information, orders have still been delivered in a timely manner. If it doesn’t show up, let me know and I can gladly look into getting a replacement order set up.
I've actually never even been able to see the tracking info. It always gives me "Tracking information for this piece is unavailable at this time. Tracking may take 24-48 hours after your mail piece has shipped. Please check back at a later time for additional information." I haven't lost a package yet so im confident its just I jump up every time I hear a truck!