Paul Ryan |
1 person marked this as a favorite. |
I wish to retain the following subscriptions:
Pathfinder Adventure Path
Starfinder Adventure Path
I wish to have all my other subscriptions cancelled immediately, if possible including those subscription products contained in my still pending October subscription order, Order 36654329.
The cost of shipping is too high for the value received, which is one reason to amicably shut down the majority of my subscriptions and simply buy PDFs. However this month's handling of subscriptions is not acceptable in my view, and receiving a chirpy email about how exciting it is to be preparing the next subscription before mine even ships is adding insult to injury.
Paizo expresses a number of laudable goals of inclusion and fairness to all in their works and products, but it seems somewhere along the line the fact the business is based on their customers, and judging by the recent forum drama maybe also their staff, has been forgotten. It's all well and good to build a great tower of principle and ideals and make them real, but if you forget to pay attention to the foundations your tower or business is built on, it will topple to the ground.
Logan Harper She/Her Customer Service Representative |
I wish to retain the following subscriptions:
Pathfinder Adventure Path
Starfinder Adventure PathI wish to have all my other subscriptions cancelled immediately, if possible including those subscription products contained in my still pending October subscription order, Order 36654329.
The cost of shipping is too high for the value received, which is one reason to amicably shut down the majority of my subscriptions and simply buy PDFs. However this month's handling of subscriptions is not acceptable in my view, and receiving a chirpy email about how exciting it is to be preparing the next subscription before mine even ships is adding insult to injury.
Paizo expresses a number of laudable goals of inclusion and fairness to all in their works and products, but it seems somewhere along the line the fact the business is based on their customers, and judging by the recent forum drama maybe also their staff, has been forgotten. It's all well and good to build a great tower of principle and ideals and make them real, but if you forget to pay attention to the foundations your tower or business is built on, it will topple to the ground.
Hi,
I have cancelled your subscriptions for you, per your request, and you should be receiving an email confirmation here shortly as well. It looks like order #36654329 already left our warehouse on 10/19.