Wolf Munroe |
Looking at my shopping cart, I'm trying to budget my purchases and there's no sub-totals for everything in the cart.
For instance, I have to manually add everything up to see how much over $100 I am presently. (It will say how much I can add to my cart to get up to $100 for the shipping discount.)
I know that taxes and shipping aren't calculated until check-out, but it would be good to be able to see how much my baseline items are costing.
I thought it said this information before, but I actually can't remember.
In order to get a price estimate, I usually start a check-out and back out of it when it reaches the payment phase of check-out. This is not desirable behavior on either side of the transaction, I expect.
Ideally the cart itself would show a running total of items in the cart, as well as have a tax calculator and options to estimate shipping. But just a running total for the items in the cart would be a good start.
Wolf Munroe |
Looking at placing an order with the holiday coupon (since it expires this coming Sunday) and I have to go into the transaction to add the coupon code.
Once I back out of the transaction back to the cart, the prices on items in my cart are adjusted to reflect the coupon's discount.
I feel like this is related to the fact that the cart doesn't show a running total though.
There are other issues with the cart, including when I try to remove an item from my "Save for Later" list, I get directed to a page that tells me I don't have access to view it.
But really just adding a sub-total for the transaction and adding a place to put in the coupon code so the prices are adjusted would be good. I shouldn't have to start an actual check-out to get this information.
Wolf Munroe |
And now it's stopped showing the adjusted prices for the coupon code and not recognizing it at all, as though I used it already. I have not completed a transaction, so don't try to see adjusted prices that way as entering the code on an incomplete transaction has stopped the code from working.
I'll post to Customer Service then...
Dancing Wind |
The lack of a subtotal on the cart page is really, really frustrating.
I had the same issue trying to finalize my holiday purchases, and had to resort to "checkout" to try to find my total.
And I was never able to find a text field to enter the holiday code.
I ended up sending an email to customer.service@paizo.org asking them to adjust my order to include the discount.
I suspect there's a lot of this going on, because I still haven't heard back. (more than 24 hours if you start counting at 9 am PST on Monday morning).
Brian Bauman Software Architect |
I ended up sending an email to customer.service@paizo.org asking them to adjust my order to include the discount.
I suspect there's a lot of this going on, because I still haven't heard back. (more than 24 hours if you start counting at 9 am PST on Monday morning).
Hi, Dancing Wind.
We don't own the paizo.org domain, so your email didn't come to us. Our customer service address is customer.service@paizo.com.