Received someone else's order


Customer Service


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I received two boxes from Paizo today. Both boxes were addressed to me. One had my order in it.

The other had a packing slip for order number 36533076 Addressed to Aaron Dalton in Maryland. If you want to send me a correct packing slip, I would be happy to drop it in the mail.

Customer Service Lead

Hello Kelseus,

Thank you for letting us know. Go ahead and just write return to sender on it and it should come back to us. In the meantime I will get a replacement on its way to the intended recipient.


Will do.


Diego Valdez wrote:

Hello Kelseus,

Thank you for letting us know. Go ahead and just write return to sender on it and it should come back to us. In the meantime I will get a replacement on its way to the intended recipient.

I put return to sender on the package and dropped it in the mail.

The package came back to me with a sticker on it saying that they will only return to sender unopened packages without extra postage.

Paizo Employee Customer Service Representative

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Hi! Oof, yeah, that's annoying. At this point, to prevent further cost/effort to you, don't worry about returning that order and either keep it, if you have any use for it, or donate/gift it to a friend or local school, library, or games store if you don't! Apologies for the inconvenience, but thanks again for bringing that to our attention!

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