Diego Valdez Customer Service Lead |
Kelseus |
Diego Valdez wrote:
Hello Kelseus,
Thank you for letting us know. Go ahead and just write return to sender on it and it should come back to us. In the meantime I will get a replacement on its way to the intended recipient.
I put return to sender on the package and dropped it in the mail.
The package came back to me with a sticker on it saying that they will only return to sender unopened packages without extra postage.
Raychael Allor Customer Service Representative |
1 person marked this as a favorite. |
Hi! Oof, yeah, that's annoying. At this point, to prevent further cost/effort to you, don't worry about returning that order and either keep it, if you have any use for it, or donate/gift it to a friend or local school, library, or games store if you don't! Apologies for the inconvenience, but thanks again for bringing that to our attention!