jakjr15 |
Dear Customer Service Representative,
I placed my order the first day that I noticed I could start this subscription with the Pathfinder Society Guide since I already owned the rest of the line. That was on October 17th 2020. Since then, this book has yet to be shipped. My local game store has several copies on hand right now. I have emailed you twice regarding this order inquiring on the status of this product. I would like, at a minimum, the digital copy be made available immediately. It would be great if the physical copy would be shipped sooner rather than later and if there is an availability issue, allow me to simply purchase it from my local game store and still get the digital copy for free. I'd be happy to provide any proof of purchase that may be required to accommodate this.
The main reason this is so important to me is because I am the only one in the area trying to promote 2E. All of the local Venture Officers refuse to run 2E claiming that they don't know the system and/or want to complete all of the 1E scenarios first. This is fine. I don't want to force anyone to play a game they don't want to play. I also understand that this book is not required to run 2E Society games. But I'm sure between the faction descriptions and backgrounds as well as the faction items, this book will go a long way in helping me create interest in this entire system. Help me, help you.
Thanks
James
Logan Harper She/Her Customer Service Representative |
Dear Customer Service Representative,
I placed my order the first day that I noticed I could start this subscription with the Pathfinder Society Guide since I already owned the rest of the line. That was on October 17th 2020. Since then, this book has yet to be shipped. My local game store has several copies on hand right now. I have emailed you twice regarding this order inquiring on the status of this product. I would like, at a minimum, the digital copy be made available immediately. It would be great if the physical copy would be shipped sooner rather than later and if there is an availability issue, allow me to simply purchase it from my local game store and still get the digital copy for free. I'd be happy to provide any proof of purchase that may be required to accommodate this.
The main reason this is so important to me is because I am the only one in the area trying to promote 2E. All of the local Venture Officers refuse to run 2E claiming that they don't know the system and/or want to complete all of the 1E scenarios first. This is fine. I don't want to force anyone to play a game they don't want to play. I also understand that this book is not required to run 2E Society games. But I'm sure between the faction descriptions and backgrounds as well as the faction items, this book will go a long way in helping me create interest in this entire system. Help me, help you.
Thanks
James
Hi James!
I am sorry to hear that you haven't received your order yet! I'm not sure what exactly was holding it up but I was able to push it through for you, new order # 36320301, and you should be receiving an email confirmation here shortly. You will have access to the PDF as soon as the order ships and is paid for, which will be soon after our warehouse team has finished up inventory. Please let me know if I can assist you further :)