Order #29824600


Customer Service


Was curious about receiving an update on this order. Order was made back on October 31st, and though I was charged for it same day, it has sat as a pending order for the month and a half since, with no updates about it. This company has alot of good will from me from treating me well for the last decade, but my patience is starting to wear thin. Please let me know what to expect for this order going forward, since it's been a month since it was estimated to ship out by your system. Thank you

Customer Service Representative

Lynxden wrote:
Was curious about receiving an update on this order. Order was made back on October 31st, and though I was charged for it same day, it has sat as a pending order for the month and a half since, with no updates about it. This company has alot of good will from me from treating me well for the last decade, but my patience is starting to wear thin. Please let me know what to expect for this order going forward, since it's been a month since it was estimated to ship out by your system. Thank you

Hi Lynxden!

I am so sorry for the delay on your order! I took a look at it looks like the order was stuck because we are out of stock on the item : Dark Heaven: Bones Kobolds (6). I went ahead and pushed it through without the out of stock item and the rest of the order should be on its way to you very soon :) please let me know if I can assist you further.

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