Order 25359161 Pathfinder Ruins Of Lastwall Full Case


Customer Service

Wayfinders

Order 25359161

Hello. I purchased a full case of Ruins Of Lastwall miniatures back on May 28th and I just got around to opening them up last night live on Stream and I got eight broken figures in the case.

I have ordered several cases of these Pathfinder Battles miniatures and never got any broken figures until this case. The case was not damage on the outside but unfortunately the miniatures were broken.

Here is a list of the broken figure.

Warmonger Devil, peg was broken and another second piece was broken off
Scorpionfolk, peg was broken
Lastwall General, peg was broke and on side
2 x Jyoti, both pegs broken off
Poltergeist, broken off of peg
Arazni, clear magical spell broken off of hand
Vanth Psychopomp, broken off peg. Tail also broke off.

I was unable to post an image in this thread so here is a link to the picture I took of the broken figures.

I would really like these broken figures to be replaced. Do I send these back to you for replacements?

Thank you

https://ibb.co/j36vz47

Customer Service Representative

FullMetalPope wrote:

Order 25359161

Hello. I purchased a full case of Ruins Of Lastwall miniatures back on May 28th and I just got around to opening them up last night live on Stream and I got eight broken figures in the case.

I have ordered several cases of these Pathfinder Battles miniatures and never got any broken figures until this case. The case was not damage on the outside but unfortunately the miniatures were broken.

Here is a list of the broken figure.

Warmonger Devil, peg was broken and another second piece was broken off
Scorpionfolk, peg was broken
Lastwall General, peg was broke and on side
2 x Jyoti, both pegs broken off
Poltergeist, broken off of peg
Arazni, clear magical spell broken off of hand
Vanth Psychopomp, broken off peg. Tail also broke off.

I was unable to post an image in this thread so here is a link to the picture I took of the broken figures.

I would really like these broken figures to be replaced. Do I send these back to you for replacements?

Thank you

https://ibb.co/j36vz47

Hi!

Our sincerest apologies for the oversight on this post! Do you mind sending an email with the photos to customer.service@paizo.com? I am also working on answering your other post and I will be replying to that one here shortly :) Thank you!

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